Products

SurveyMonkey is built to handle every use case and need. Explore our product to learn how SurveyMonkey can work for you.

Get data-driven insights from a global leader in online surveys.

Explore core features and advanced tools in one powerful platform.

Build and customize online forms to collect info and payments.

Integrate with 100+ apps and plug-ins to get more done.

Purpose-built solutions for all of your market research needs.

Create better surveys and spot insights quickly with built-in AI.

Templates

Measure customer satisfaction and loyalty for your business.

Learn what makes customers happy and turn them into advocates.

Get actionable insights to improve the user experience.

Collect contact information from prospects, invitees, and more.

Easily collect and track RSVPs for your next event.

Find out what attendees want so that you can improve your next event.

Uncover insights to boost engagement and drive better results.

Get feedback from your attendees so you can run better meetings.

Use peer feedback to help improve employee performance.

Create better courses and improve teaching methods.

Learn how students rate the course material and its presentation.

Find out what your customers think about your new product ideas.

Resources

Best practices for using surveys and survey data

Our blog about surveys, tips for business, and more.

Tutorials and how to guides for using SurveyMonkey.

How top brands drive growth with SurveyMonkey.

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Webinar

How to improve CSAT across all channels

48% of CX pros say that meeting and exceeding customer expectations is a top challenge for their team in 2023. Rightly so, as customers today expect an elevated and seamless experience whether they shop online or in-store, and are not afraid to switch brands to get it. As such, a strategy that focuses on listening to customers and creating consistent omnichannel engagement is more important than ever. 

Using our ‘Ask, listen & act framework’ we will show you how to take your CX to the next level by increasing customer satisfaction across all key channels.

In this webinar you will learn to:

  • Ask the right questions to find out what matters most to your customers 
  • Listen to your customers across all touchpoints to quickly resolve dissatisfaction
  • Take action to to positively impact key KPIs such as NPS, CSAT, and retention 
  •  Identify and fix customer pain points, boost CSAT scores, and drive revenue growth with SurveyMonkey.  

Plus, learn best practices for integrating your CX solution to achieve maximum success!