Customer expectations are changing faster than ever, but one thing remains the same—the need for products and services that continuously adapt to meet and exceed those evolving expectations. Measure the success of your product and solution suite with our Solution Satisfaction Survey Template.
The Solution Satisfaction Survey Template is designed to help you gain valuable insight into your customer’s satisfaction with your product or solution, answering:
Use insights to inform product and solution updates, train customer support, improve customer onboarding, and exceed the needs of your customers.
To create a survey using the Solution Satisfaction Survey Template, sign up or sign in to SurveyMonkey. You can choose the template when you begin creating a survey.
We have so many powerful features to help you launch surveys quickly, but here are our most popular ones for new users.
Out-of-the-box themes, accessible color palettes, custom fonts, branding, and more.
Collect survey responses via email, website, SMS, social media, QR codes, offline, and more.
Automatic results summaries, filters, custom dashboards, crosstab reports, text analysis, & more.
Read about our customers, explore webinars, and get guides on collecting feedback in your industry.
Get tips on how to create better surveys, hear the latest product news, or check out our research.
Access tutorials on how features work, learn more about billing, and contact Customer Support.
Explore our customer satisfaction survey templates to rapidly collect data, identify pain points, and improve your customer experience.
New research on the role of data on the employee experience; how it impacts decision making, worker confidence, and trust in teammates and leaders
New research on workplace trends and how employees are balancing personal time, working from home, and the gap in remote and in-office work
Improve your customer experience by measuring your company’s CSAT score and addressing feedback. Send CSAT surveys with SurveyMonkey.